Security

1. Our Commitment to Security

Review Revolution is committed to maintaining the security and integrity of all data processed through our platform. We implement technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

2. Data Encryption

• All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security).
• Sensitive data is encrypted at rest using industry-standard encryption protocols.
• Payment information is processed securely via Xendit - we never store complete card details on our systems.

3. Access Control

• Access to customer data is restricted to authorised personnel only.
• Role-based access controls are enforced across internal systems.
• Team members are required to use strong authentication methods where applicable.

4. Infrastructure Security

• Our platform is hosted on secure, monitored infrastructure.
• Security updates and patches are applied to systems on an ongoing basis.
• Network protections (such as firewalls) and monitoring help detect and respond to suspicious activity.

5. Account Security

To keep your account secure, we recommend:

• Using a strong, unique password.
• Never sharing your login credentials with others.
• Logging out after each session on shared or public devices.
• Contacting us immediately if you suspect unauthorised access to your account.

6. Payment Security

All payments are processed through Xendit, a certified payment provider. Review Revolution does not store, process, or transmit complete credit card information on our own systems. This aligns with our Privacy Policy and how we handle payment data.

7. Incident Response

In the event of a security incident that affects your data, we will:

• Investigate and work to contain the incident promptly.
• Notify affected users where required by applicable laws.
• Take corrective action to reduce the risk of recurrence.

8. Reporting a Security Issue

If you discover a vulnerability or security concern related to our platform, please contact us as soon as possible. We take all good-faith reports seriously and aim to respond promptly.

Email: info@reviewrevolution.ai

9. Updates to This Page

We may update this Security page from time to time. Material changes may be communicated via email or a notice on the platform. The "Last Updated" date at the top of this page will be revised when we make substantive updates.